:root{--primary:#2563EB;--primary2:#1D4ED8;--secondary:#7C3AED;--accent:#06B6D4;--navy:#081A2F;--navy2:#102D4D;--bg:#F5F8FC;--surface:#fff;--text:#10233F;--muted:#64748B;--border:#E2E8F0;--success:#16A34A;--warning:#F59E0B;--danger:#DC2626;--shadow:0 14px 36px rgba(8,26,47,.09);font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif}*{box-sizing:border-box}html,body{margin:0;background:var(--bg);color:var(--text)}a{color:var(--primary);text-decoration:none}.shell{display:grid;grid-template-columns:250px minmax(0,1fr);min-height:100vh}.sidebar{background:var(--navy);color:white;padding:24px 18px}.brand,.auth-brand{display:flex;align-items:center;gap:12px;color:inherit}.brand-mark{width:42px;height:42px;border-radius:12px;display:grid;place-items:center;background:linear-gradient(145deg,var(--primary),var(--secondary));font-weight:800;color:white}.brand span:last-child,.auth-brand span:last-child{display:flex;flex-direction:column}.brand small,.auth-brand small{opacity:.7}.sidebar nav{display:grid;gap:6px;margin-top:34px}.sidebar nav a,.sidebar nav>span{padding:11px 12px;border-radius:9px;color:#dbeafe}.sidebar nav a.active,.sidebar nav a:hover{background:var(--navy2);color:#fff}.nav-section{font-size:11px;letter-spacing:.11em;text-transform:uppercase;margin-top:18px;opacity:.55}.nav-muted{opacity:.45}.main{min-width:0}.topbar{height:68px;background:white;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;padding:0 28px}.top-actions{display:flex;gap:18px;align-items:center}.top-actions form{margin:0}.link-button{border:0;background:transparent;color:var(--primary);cursor:pointer;font:inherit}.content{padding:30px}.page-head h1{font-size:32px;margin:6px 0}.page-head p,.muted{color:var(--muted)}.eyebrow{font-size:11px;font-weight:800;letter-spacing:.12em;color:var(--primary)}.kpi-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-top:24px}.kpi,.panel,.notice-card{background:white;border:1px solid var(--border);border-radius:14px;padding:22px;box-shadow:var(--shadow)}.kpi span{font-size:11px;color:var(--muted);font-weight:700}.kpi strong{display:block;font-size:23px;margin:8px 0}.kpi small{color:var(--muted)}.panel-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px;margin-top:18px}.panel h2{margin-top:0}.panel li{margin:10px 0}.auth-body{min-height:100vh;background:radial-gradient(circle at 15% 10%,rgba(37,99,235,.14),transparent 30%),radial-gradient(circle at 90% 90%,rgba(124,58,237,.12),transparent 28%),var(--bg);display:grid;place-items:center;padding:32px}.auth-wrap{width:min(100%,520px)}.auth-brand{color:var(--text);justify-content:center;margin:0 auto 18px}.auth-card{background:#fff;border:1px solid var(--border);border-radius:18px;padding:30px;box-shadow:var(--shadow)}.auth-card h1{font-size:28px;margin:6px 0 8px}.auth-card form{display:grid;gap:8px;margin-top:20px}.auth-card label{font-size:13px;font-weight:700;margin-top:6px}.auth-card input{width:100%;height:44px;border:1px solid #CBD5E1;border-radius:9px;padding:0 12px;font:inherit;outline:none}.auth-card input:focus{border-color:var(--primary);box-shadow:0 0 0 3px rgba(37,99,235,.1)}.auth-card .otp{text-align:center;font-size:26px;font-weight:800;letter-spacing:10px}.field-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.field-grid>div{display:grid;gap:8px}.check{display:flex;align-items:center;gap:8px}.check input{width:auto;height:auto}.btn{border:0;border-radius:9px;padding:11px 16px;font-weight:750;cursor:pointer;display:inline-flex;align-items:center;justify-content:center}.btn.primary{background:var(--primary);color:#fff}.btn.primary:hover{background:var(--primary2)}.btn.secondary{background:#EFF6FF;color:var(--primary);border:1px solid #BFDBFE}.btn.danger{background:#FEF2F2;color:var(--danger);border:1px solid #FECACA}.wide{width:100%;margin-top:8px}.auth-links{display:flex;justify-content:space-between;gap:16px;margin-top:18px;font-size:14px}.hint{color:var(--muted)}.validation,[data-valmsg-for]{color:var(--danger);font-size:13px}.alert{border-radius:9px;padding:11px 13px;margin-top:14px;font-size:14px}.alert.danger{background:#FEF2F2;color:#991B1B;border:1px solid #FECACA}.alert.info{background:#EFF6FF;color:#1E40AF;border:1px solid #BFDBFE}.wide-card{width:min(860px,calc(100vw - 40px));margin-left:50%;transform:translateX(-50%)}.sessions{display:grid;gap:10px;margin:22px 0}.sessions article{display:flex;align-items:center;justify-content:space-between;border:1px solid var(--border);border-radius:12px;padding:15px}.sessions article>div:first-child{display:grid;gap:4px}.sessions small{color:var(--muted)}.badge{font-size:12px;padding:5px 8px;border-radius:999px}.badge.success{background:#DCFCE7;color:#166534}.badge.danger{background:#FEE2E2;color:#991B1B}@media(max-width:900px){.shell{grid-template-columns:1fr}.kpi-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:620px){.content{padding:18px}.topbar{padding:0 16px}.kpi-grid,.panel-grid,.field-grid{grid-template-columns:1fr}.auth-body{padding:18px}.auth-card{padding:22px}.topbar>span{display:none}}

/* Phase 1B · MFA + trusted devices */
.security-page{display:grid;gap:18px}.security-page>h1,.security-page>p{margin-bottom:0}.security-block{border:1px solid var(--border);border-radius:14px;padding:20px;background:#fff}.security-block h2{margin:0 0 7px;font-size:18px}.security-block form{margin-top:14px}.security-status-row{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.security-details{border:1px solid var(--border);border-radius:12px;padding:14px 16px;margin-top:14px;background:#fff}.security-details summary{cursor:pointer;font-weight:800;color:var(--text)}.security-details[open] summary{margin-bottom:10px}.setup-grid{display:grid;grid-template-columns:280px 1fr;gap:28px;align-items:start}.mfa-qr{width:230px;height:230px;max-width:100%;display:block;background:#fff;border:10px solid #fff;box-shadow:0 0 0 1px var(--border);border-radius:12px}.secret-key{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;word-break:break-all;background:#F8FAFC;border:1px dashed #CBD5E1;border-radius:10px;padding:14px;margin:10px 0 22px;font-weight:700;letter-spacing:.06em}.recovery-box{background:#FFFBEB;border:1px solid #FDE68A;border-radius:14px;padding:20px;color:#78350F}.recovery-box h2{margin-top:0}.recovery-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin-top:14px}.recovery-grid code{display:block;background:#fff;border:1px solid #FDE68A;border-radius:8px;padding:9px 12px;font-size:14px}.danger-zone{border-color:#FECACA;background:#FFFDFD}.empty-state{border:1px dashed #CBD5E1;border-radius:12px;padding:22px;text-align:center;color:var(--muted);margin-top:14px}.session-actions{display:flex!important;align-items:center;gap:8px;flex-wrap:wrap}.session-actions form{margin:0}.badge.warning{background:#FEF3C7;color:#92400E}.badge.neutral{background:#F1F5F9;color:#475569}.security-page .btn{width:auto}.security-page .btn.wide{width:100%}
@media(max-width:700px){.setup-grid{grid-template-columns:1fr}.mfa-qr{margin-inline:auto}.security-status-row{align-items:flex-start;flex-direction:column}.sessions article{align-items:flex-start;gap:12px;flex-direction:column}.recovery-grid{grid-template-columns:1fr}}


/* Phase 1C · adaptive security, risk and alerts */
.risk-overview{background:linear-gradient(135deg,#fff,#F8FBFF)}
.risk-reasons{display:flex;gap:8px;flex-wrap:wrap;margin:14px 0}
.risk-reasons span{background:#F1F5F9;border:1px solid var(--border);border-radius:999px;padding:6px 10px;font-size:12px;font-weight:700;color:#475569}
.small-copy{font-size:12px;margin-bottom:0}
.security-feed{display:grid;gap:10px;margin:16px 0}
.security-feed-item{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;border:1px solid var(--border);border-radius:12px;padding:15px;background:#fff}
.security-feed-item.unread{border-color:#93C5FD;background:#F8FBFF;box-shadow:inset 3px 0 0 var(--primary)}
.security-feed-item>div{display:grid;gap:5px;min-width:0}
.security-feed-item small{color:var(--muted);line-height:1.45}
.security-feed-item.compact{padding:12px 15px}
.feed-title-row{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
@media(max-width:700px){.security-feed-item{flex-direction:column}.security-feed-item form{width:100%}.security-feed-item form .btn{width:100%}}

/* Phase 1D · Admin Security Operations */
.admin-security-page{display:grid;gap:18px}.admin-page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:18px}.admin-page-head .eyebrow{display:block;margin-top:6px}.header-badges{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.back-link{display:block;margin-bottom:10px;font-size:13px}.security-kpi-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.security-kpi,.user-security-summary article{background:#fff;border:1px solid var(--border);border-radius:14px;padding:18px;box-shadow:var(--shadow)}.security-kpi span,.user-security-summary span{display:block;font-size:11px;text-transform:uppercase;letter-spacing:.06em;font-weight:800;color:var(--muted)}.security-kpi strong,.user-security-summary strong{display:block;font-size:25px;margin:8px 0}.security-kpi small,.user-security-summary small{color:var(--muted)}.danger-kpi{box-shadow:inset 3px 0 0 #EF4444,var(--shadow)}.warning-kpi{box-shadow:inset 3px 0 0 #F59E0B,var(--shadow)}.security-admin-grid{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(300px,.75fr);gap:18px}.admin-panel{background:#fff;border:1px solid var(--border);border-radius:14px;padding:20px;box-shadow:var(--shadow)}.admin-panel h2{margin:0 0 5px;font-size:18px}.admin-panel p{margin:0;color:var(--muted)}.panel-title-row{display:flex;justify-content:space-between;align-items:flex-start;gap:14px}.admin-feed .security-feed-item{color:inherit;text-decoration:none}.country-bars{display:grid;gap:14px;margin-top:18px}.country-row{display:grid;gap:7px}.country-row>div:first-child{display:flex;align-items:center;justify-content:space-between;font-size:13px}.country-track{height:8px;border-radius:999px;background:#E8EEF6;overflow:hidden}.country-track span{height:100%;display:block;border-radius:999px;background:linear-gradient(90deg,var(--primary),var(--accent))}.user-directory{margin-top:0}.admin-filter-bar{display:grid;grid-template-columns:minmax(220px,1fr) 180px auto auto;gap:10px;margin:18px 0}.admin-filter-bar input,.admin-filter-bar select{height:42px;border:1px solid #CBD5E1;border-radius:9px;padding:0 12px;background:#fff;font:inherit;color:var(--text)}.responsive-table-wrap{overflow:auto;margin-top:14px}.admin-table{width:100%;border-collapse:separate;border-spacing:0;min-width:960px}.admin-table th{text-align:left;padding:11px 12px;border-bottom:1px solid var(--border);font-size:11px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted)}.admin-table td{padding:13px 12px;border-bottom:1px solid #EEF2F7;vertical-align:middle;font-size:13px}.admin-table td:first-child{display:grid;gap:3px}.admin-table small{display:block;color:var(--muted)}.role-badges{display:flex;gap:5px;flex-wrap:wrap}.btn-small{padding:7px 10px;font-size:12px}.risk-score{width:36px;height:36px;border-radius:50%;display:grid;place-items:center;font-weight:800}.risk-low{background:#DCFCE7;color:#166534}.risk-medium{background:#FEF3C7;color:#92400E}.risk-high{background:#FEE2E2;color:#991B1B}.pagination{display:flex;align-items:center;justify-content:center;gap:14px;margin-top:18px;color:var(--muted)}.user-security-summary{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.account-facts{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-top:18px}.account-facts>div{background:#F8FAFC;border:1px solid var(--border);border-radius:10px;padding:13px;display:grid;gap:6px}.account-facts span{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:.05em}.account-facts strong{font-size:13px;word-break:break-word}.admin-action-grid{display:flex;gap:10px;flex-wrap:wrap;margin-top:18px}.admin-action-grid form{margin:0}.user-security-detail .security-feed{max-height:520px;overflow:auto;padding-right:2px}
@media(max-width:1100px){.security-kpi-grid,.user-security-summary{grid-template-columns:repeat(2,minmax(0,1fr))}.security-admin-grid{grid-template-columns:1fr}.account-facts{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:720px){.admin-page-head{flex-direction:column}.security-kpi-grid,.user-security-summary,.account-facts{grid-template-columns:1fr}.admin-filter-bar{grid-template-columns:1fr}.admin-filter-bar .btn{width:100%}.panel-title-row{flex-direction:column}.admin-action-grid{display:grid;grid-template-columns:1fr}.admin-action-grid .btn{width:100%}}

.activity-filter-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-top:4px}.activity-filter-grid input,.activity-filter-grid select{height:42px;border:1px solid #CBD5E1;border-radius:9px;padding:0 12px;background:#fff;font:inherit;color:var(--text)}.global-activity-table td:first-child{display:table-cell}.global-activity-table .risk-score{width:32px;height:32px}@media(max-width:900px){.activity-filter-grid{grid-template-columns:1fr 1fr}}@media(max-width:620px){.activity-filter-grid{grid-template-columns:1fr}}


/* FIX 1D.1 · Unified Platform Layout */
.platform-body{min-height:100vh;background:var(--bg)}
.platform-shell{position:relative}
.platform-nav-toggle{position:absolute;opacity:0;pointer-events:none}
.platform-sidebar{position:relative;z-index:40;display:flex;flex-direction:column;min-height:100vh}
.platform-sidebar nav{flex:1}
.sidebar-footer{display:grid;gap:3px;margin-top:28px;padding:16px 12px 2px;border-top:1px solid rgba(255,255,255,.1);color:#DBEAFE;font-size:11px}
.sidebar-footer small{opacity:.55}
.platform-topbar{position:sticky;top:0;z-index:30}
.topbar-leading{display:flex;align-items:center;gap:12px;min-width:0}
.topbar-title{color:var(--text);font-weight:800;white-space:nowrap}
.platform-menu-button{display:none;width:40px;height:40px;border:1px solid var(--border);border-radius:9px;align-items:center;justify-content:center;background:#fff;color:var(--text);font-size:20px;cursor:pointer}
.platform-user{display:flex;align-items:center;gap:9px;min-width:0}
.platform-user-avatar{width:36px;height:36px;border-radius:50%;display:grid;place-items:center;background:linear-gradient(145deg,var(--primary),var(--secondary));color:#fff;font-size:12px;font-weight:850;flex:0 0 auto}
.platform-user-copy{display:flex;flex-direction:column;line-height:1.2;max-width:220px}
.platform-user-copy b{font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.platform-user-copy small{font-size:10px;color:var(--muted)}
.topbar-logout{margin:0}
.platform-backdrop{display:none}
.platform-content{min-width:0}
.platform-security-page{width:100%;max-width:1280px;margin:0 auto}
.platform-form-page{width:min(100%,760px);display:grid;gap:18px}
.platform-form-card{display:grid;gap:8px}
.platform-form-card form{display:grid;gap:8px}
.platform-form-card label{font-size:13px;font-weight:700;margin-top:6px}
.platform-form-card input{width:100%;height:44px;border:1px solid #CBD5E1;border-radius:9px;padding:0 12px;font:inherit;outline:none}
.platform-form-card input:focus{border-color:var(--primary);box-shadow:0 0 0 3px rgba(37,99,235,.1)}
.platform-form-card .otp{text-align:center;font-size:24px;font-weight:800;letter-spacing:8px}
.platform-form-card .auth-links{justify-content:flex-start}
.platform-security-page .security-block{box-shadow:var(--shadow)}

@media(max-width:900px){
  .platform-sidebar{position:fixed;inset:0 auto 0 0;width:min(82vw,290px);min-height:100vh;transform:translateX(-105%);transition:transform .2s ease;box-shadow:0 24px 60px rgba(3,10,24,.35)}
  .platform-nav-toggle:checked ~ .platform-sidebar{transform:translateX(0)}
  .platform-nav-toggle:checked ~ .platform-backdrop{display:block;position:fixed;inset:0;z-index:35;background:rgba(2,8,23,.45);backdrop-filter:blur(1px)}
  .platform-menu-button{display:inline-flex}
  .platform-content{padding:24px 18px}
  .topbar-security-link{display:none}
  .platform-user-copy{display:none}
}
@media(max-width:620px){
  .top-actions{gap:10px}
  .topbar-title{font-size:14px}
  .platform-user{display:none}
  .platform-content{padding:18px 14px}
  .page-head h1{font-size:27px}
}

/* FIX 1D.2 · Sidebar navigation must not stretch grid rows */
.platform-sidebar nav{
  flex:1;
  min-height:0;
  align-content:start;
  grid-auto-rows:max-content;
  overflow-y:auto;
  overflow-x:hidden;
}
.platform-sidebar nav a,
.platform-sidebar nav>span{
  min-height:42px;
}

/* Phase 2A · ShortLinks + visitor analytics */
.shortlinks-page{display:grid;gap:18px}.shortlink-kpi-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.shortlink-list-panel{margin-top:0}.shortlink-table{min-width:1120px}.shortlink-table td:first-child{display:grid;gap:4px;min-width:210px}.shortlink-table td:nth-child(2){max-width:360px}.url-ellipsis{display:block;max-width:340px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--muted)}.table-actions{display:flex;gap:7px;align-items:center}.table-actions form{margin:0}.shortlink-form-page{max-width:860px}.platform-form-card select,.stack-form select,.period-filter select{width:100%;height:44px;border:1px solid #CBD5E1;border-radius:9px;padding:0 12px;background:#fff;color:var(--text);font:inherit}.slug-input{display:grid;grid-template-columns:40px 1fr;border:1px solid #CBD5E1;border-radius:9px;overflow:hidden;background:#F8FAFC}.slug-input span{display:grid;place-items:center;color:var(--muted);font-weight:800;border-right:1px solid var(--border)}.slug-input input{border:0!important;border-radius:0!important;box-shadow:none!important}.form-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:14px}.shortlink-two-column{display:grid;grid-template-columns:minmax(320px,.8fr) minmax(0,1.2fr);gap:18px}.stack-form{display:grid;gap:9px;margin-top:16px}.stack-form label{font-size:13px;font-weight:700;margin-top:4px}.stack-form input{width:100%;height:44px;border:1px solid #CBD5E1;border-radius:9px;padding:0 12px;font:inherit}.campaign-list{display:grid;gap:10px;margin-top:16px}.campaign-list article{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:14px;border:1px solid var(--border);border-radius:11px}.campaign-list article>div{display:grid;gap:4px}.campaign-list small{color:var(--muted)}.period-filter{min-width:150px}.analytics-trend{min-height:280px}.daily-chart{height:210px;display:flex;align-items:flex-end;gap:6px;padding:20px 4px 0;border-bottom:1px solid var(--border);overflow-x:auto}.day-col{height:100%;min-width:24px;flex:1;display:flex;flex-direction:column;justify-content:flex-end;align-items:center;gap:7px}.day-bar{width:min(18px,70%);min-height:4px;border-radius:6px 6px 2px 2px;background:linear-gradient(180deg,var(--accent),var(--primary))}.day-col small{font-size:9px;color:var(--muted);white-space:nowrap}.analytics-grid-3{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}.metric-list{display:grid;gap:11px;margin-top:16px}.metric-list>div{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 0;border-bottom:1px solid #EEF2F7}.metric-list span{font-size:12px;color:var(--muted);text-align:right}.shortlinks-page code{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace}.platform-form-card .field-grid input{margin:0}
@media(max-width:1050px){.shortlink-kpi-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.analytics-grid-3,.shortlink-two-column{grid-template-columns:1fr}}
@media(max-width:620px){.shortlink-kpi-grid{grid-template-columns:1fr}.form-actions{display:grid;grid-template-columns:1fr}.form-actions .btn{width:100%}.daily-chart{height:180px}.period-filter{width:100%}}

/* Phase 2B · Conversion attribution + QR + Tracking API */
.inline-link{display:inline-block;margin-top:10px;font-size:13px;font-weight:750}.alert.warning{background:#FFFBEB;color:#92400E;border:1px solid #FDE68A}.secret-once{display:grid;gap:7px}.secret-once code,.tracking-api-help code{display:block;padding:9px 11px;border-radius:8px;background:#fff;border:1px solid rgba(146,64,14,.18);font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;word-break:break-all}.tracking-api-help{margin-top:22px;padding-top:18px;border-top:1px solid var(--border);display:grid;gap:8px}.tracking-api-help h3{margin:0}.tracking-client-list{display:grid;gap:10px;margin-top:16px}.tracking-client-list article{display:flex;align-items:center;justify-content:space-between;gap:16px;border:1px solid var(--border);border-radius:12px;padding:14px}.tracking-client-main{display:grid;gap:4px;min-width:0}.tracking-client-main code{font-size:12px;word-break:break-all}.tracking-client-main small{color:var(--muted)}.tracking-client-actions{display:flex;align-items:center;gap:9px;flex-wrap:wrap}.tracking-client-actions form{margin:0}.conversion-kpi-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.revenue-currency-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:12px;margin-top:16px}.revenue-currency-grid article{border:1px solid var(--border);border-radius:12px;padding:16px;background:#F8FAFC}.revenue-currency-grid span{display:block;color:var(--muted);font-size:12px;font-weight:800}.revenue-currency-grid strong{display:block;font-size:25px;margin-top:5px}.analytics-grid-2{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(320px,.9fr);gap:18px}.conversion-recent-list{display:grid;gap:2px;margin-top:12px}.conversion-recent-list article{display:flex;justify-content:space-between;gap:14px;padding:12px 0;border-bottom:1px solid #EEF2F7}.conversion-recent-list article>div{display:grid;gap:3px}.conversion-recent-list article>div:last-child{text-align:right}.conversion-recent-list span,.conversion-recent-list small{color:var(--muted);font-size:12px}.qr-page{max-width:980px}.qr-layout{display:grid;grid-template-columns:minmax(320px,.8fr) minmax(0,1.2fr);gap:18px}.qr-preview-card{text-align:center;display:grid;justify-items:center;gap:15px}.qr-preview-card img{width:min(100%,360px);aspect-ratio:1/1;background:#fff;border:1px solid var(--border);border-radius:14px;padding:14px}.qr-preview-card code{width:100%;padding:10px;border-radius:9px;background:#F8FAFC;border:1px solid var(--border);word-break:break-all;text-align:left;font-size:11px}.qr-downloads{display:flex;gap:10px;justify-content:center;flex-wrap:wrap}.qr-layout .alert{margin-top:18px}
@media(max-width:1050px){.conversion-kpi-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.analytics-grid-2,.qr-layout{grid-template-columns:1fr}}
@media(max-width:620px){.conversion-kpi-grid{grid-template-columns:1fr}.tracking-client-list article,.conversion-recent-list article{align-items:flex-start;flex-direction:column}.tracking-client-actions{width:100%}.tracking-client-actions .btn{width:100%}.conversion-recent-list article>div:last-child{text-align:left}.qr-downloads{display:grid;width:100%;grid-template-columns:1fr}.qr-downloads .btn{width:100%}}

/* Phase 2C · Custom domains + advanced campaign analytics */
.domain-admin-grid{align-items:start}.domain-note{margin-top:18px}.domain-list{display:grid;gap:14px;margin-top:16px}.domain-card{border:1px solid var(--border);border-radius:14px;padding:17px;background:#fff;display:grid;gap:14px}.domain-title-row{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.domain-title-row>div:first-child{display:grid;gap:4px}.domain-title-row small{color:var(--muted)}.dns-records{display:grid;gap:9px;background:#F8FAFC;border:1px solid var(--border);border-radius:11px;padding:13px}.dns-records>div{display:grid;grid-template-columns:100px minmax(0,1fr);gap:10px;align-items:start}.dns-records span{font-size:11px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);font-weight:800}.dns-records code{word-break:break-all;font-size:12px;color:#0F172A}.domain-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.domain-actions form{margin:0}.analytics-filter-panel{overflow:visible}.advanced-filter-grid{display:grid;grid-template-columns:repeat(5,minmax(150px,1fr));gap:13px;align-items:end}.advanced-filter-grid>div{display:grid;gap:7px}.advanced-filter-grid label{font-size:12px;font-weight:750;color:#334155}.advanced-filter-grid input,.advanced-filter-grid select{width:100%;height:42px;border:1px solid #CBD5E1;border-radius:9px;padding:0 11px;background:#fff;color:var(--text);font:inherit}.analytics-bot-check{align-self:end;height:42px;padding:0 10px;border:1px solid var(--border);border-radius:9px;background:#F8FAFC}.advanced-filter-actions{display:flex!important;flex-direction:row!important;gap:8px}.analytics-export-bar{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.analytics-export-bar form{margin:0}.analytics-export-bar small{color:var(--muted);margin-left:auto}.geo-metric-list strong{max-width:48%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.advanced-table{min-width:880px}.advanced-table td:first-child{display:grid;gap:3px}.advanced-table td:first-child small{color:var(--muted)}
@media(max-width:1250px){.advanced-filter-grid{grid-template-columns:repeat(3,minmax(160px,1fr))}}
@media(max-width:850px){.advanced-filter-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.domain-title-row{flex-direction:column}.analytics-export-bar small{width:100%;margin-left:0}}
@media(max-width:620px){.advanced-filter-grid{grid-template-columns:1fr}.advanced-filter-actions{display:grid!important;grid-template-columns:1fr}.advanced-filter-actions .btn{width:100%}.domain-actions{display:grid;grid-template-columns:1fr}.domain-actions form,.domain-actions .btn{width:100%}.dns-records>div{grid-template-columns:1fr}.analytics-export-bar{display:grid;grid-template-columns:1fr}.analytics-export-bar form,.analytics-export-bar .btn{width:100%}}

/* Phase 3A · Chat Empresarial Core */
.chat-page,.chat-teams-page{display:grid;gap:18px}.chat-kpi-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.chat-workspace{display:grid;grid-template-columns:minmax(280px,.85fr) minmax(420px,1.5fr) minmax(260px,.75fr);gap:16px;min-height:640px}.chat-inbox,.chat-thread,.chat-details{padding:0;overflow:hidden}.chat-filters{display:grid;grid-template-columns:minmax(0,1fr) 150px auto;gap:8px;padding:14px;border-bottom:1px solid var(--border)}.form-input{width:100%;min-height:42px;border:1px solid #CBD5E1;border-radius:9px;padding:9px 11px;background:#fff;color:var(--text);font:inherit}.chat-conversation-list{display:grid;max-height:690px;overflow:auto}.chat-conversation-item{display:grid;gap:5px;padding:14px 16px;border-bottom:1px solid #EEF2F7;color:inherit}.chat-conversation-item:hover,.chat-conversation-item.active{background:#EFF6FF}.chat-conversation-item.active{box-shadow:inset 3px 0 0 var(--primary)}.chat-conversation-top{display:flex;align-items:center;justify-content:space-between;gap:10px}.chat-conversation-top time{font-size:11px;color:var(--muted);white-space:nowrap}.chat-conversation-item>span{font-size:13px;font-weight:700}.chat-conversation-item>small{color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-list-badges{display:flex;gap:6px;flex-wrap:wrap;margin-top:3px}.chat-list-badges em{font-style:normal}.chat-thread{display:flex;flex-direction:column}.chat-thread-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;padding:18px 20px;border-bottom:1px solid var(--border)}.chat-thread-head h2{margin:4px 0;font-size:21px}.chat-thread-head p{margin:0;color:var(--muted)}.chat-thread-status{display:flex;gap:6px;flex-wrap:wrap}.chat-message-list{padding:18px;display:flex;flex-direction:column;gap:10px;overflow:auto;min-height:390px;max-height:520px;background:linear-gradient(180deg,#F8FBFF,#fff)}.chat-message{max-width:78%;border:1px solid var(--border);border-radius:14px;padding:11px 13px;background:#fff;box-shadow:0 5px 15px rgba(8,26,47,.05)}.chat-message.agent{align-self:flex-end;background:#EAF2FF;border-color:#BFDBFE}.chat-message.visitor{align-self:flex-start}.chat-message.system{align-self:center;max-width:88%;background:#F8FAFC;color:#475569}.chat-message.internal{background:#FFF7ED;border-color:#FDBA74}.chat-message>div{display:flex;align-items:center;justify-content:space-between;gap:14px}.chat-message strong{font-size:12px}.chat-message time{font-size:10px;color:var(--muted)}.chat-message p{white-space:pre-wrap;word-break:break-word;margin:7px 0 0;color:var(--text)}.chat-message small{display:block;margin-top:5px;color:#C2410C;font-weight:750}.chat-composer{margin-top:auto;padding:14px;border-top:1px solid var(--border);background:#fff}.chat-composer textarea{width:100%;min-height:84px;resize:vertical;border:1px solid #CBD5E1;border-radius:10px;padding:12px;font:inherit}.chat-composer-actions{display:flex;align-items:center;gap:12px;margin-top:9px}.chat-composer-actions label{font-size:12px;color:var(--muted);margin-right:auto}.chat-live-state{font-size:11px;color:var(--success);font-weight:800}.chat-empty-thread{margin:auto 24px}.chat-details{padding:18px}.chat-details h2{margin:0 0 16px}.chat-details-list{display:grid;gap:0;margin:0}.chat-details-list>div{display:grid;grid-template-columns:90px minmax(0,1fr);gap:10px;padding:10px 0;border-bottom:1px solid #EEF2F7}.chat-details-list dt{font-size:11px;text-transform:uppercase;color:var(--muted);font-weight:800}.chat-details-list dd{margin:0;word-break:break-word;font-size:13px}.stacked-form{display:grid;gap:11px}.stacked-form label{display:grid;gap:6px;font-size:12px;font-weight:750}.compact-form{margin-top:18px;padding-top:18px;border-top:1px solid var(--border)}.chat-status-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:16px}.platform-dialog{width:min(560px,calc(100vw - 32px));border:1px solid var(--border);border-radius:16px;padding:20px;box-shadow:0 30px 70px rgba(8,26,47,.22);color:var(--text)}.platform-dialog::backdrop{background:rgba(8,26,47,.48)}.dialog-close{border:0;background:#F1F5F9;width:34px;height:34px;border-radius:9px;font-size:20px;cursor:pointer}.form-grid-2{display:grid;grid-template-columns:1fr 1fr;gap:11px}.chat-team-layout{display:grid;grid-template-columns:minmax(280px,.7fr) minmax(0,1.3fr);gap:18px}.chat-team-list{display:grid;gap:9px;margin-top:16px}.chat-team-card{display:grid;gap:7px;color:inherit;border:1px solid var(--border);border-radius:12px;padding:14px}.chat-team-card:hover,.chat-team-card.active{border-color:#93C5FD;background:#F8FBFF}.chat-team-card>div{display:flex;justify-content:space-between;gap:12px;align-items:center}.chat-team-card p{margin:0!important;font-size:13px}.chat-team-card small{color:var(--muted)}.chat-add-member-form{display:grid;grid-template-columns:minmax(220px,1fr) auto auto;gap:10px;align-items:center;margin:16px 0}.check-line{display:flex!important;align-items:center;gap:7px;font-size:12px!important;white-space:nowrap}
@media(max-width:1250px){.chat-workspace{grid-template-columns:320px minmax(0,1fr)}.chat-details{grid-column:1/-1}.chat-details-list{grid-template-columns:repeat(2,minmax(0,1fr));gap:0 18px}.chat-details-list>div{grid-template-columns:90px minmax(0,1fr)}}
@media(max-width:900px){.chat-kpi-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.chat-workspace,.chat-team-layout{grid-template-columns:1fr}.chat-inbox{max-height:420px}.chat-message-list{max-height:480px}.chat-details-list{grid-template-columns:1fr}.chat-add-member-form{grid-template-columns:1fr}}
@media(max-width:620px){.chat-kpi-grid{grid-template-columns:1fr}.chat-filters{grid-template-columns:1fr}.chat-message{max-width:92%}.chat-thread-head{flex-direction:column}.chat-composer-actions{align-items:stretch;flex-wrap:wrap}.chat-composer-actions .btn{width:100%}.form-grid-2{grid-template-columns:1fr}}

/* Phase 3B · Public Chat Widget + Visitor Context */
.chat-widgets-page{display:grid;gap:18px}.chat-widget-layout{display:grid;grid-template-columns:minmax(320px,.72fr) minmax(0,1.28fr);gap:18px;align-items:start}.chat-widget-create{position:sticky;top:86px}.chat-widget-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin-top:16px}.chat-widget-card{border:1px solid var(--border);border-radius:14px;padding:16px;display:grid;gap:13px;background:#fff}.chat-widget-card-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.chat-widget-card-head>div{display:grid;gap:4px}.chat-widget-card-head small{color:var(--muted)}.chat-widget-meta{display:grid;gap:0;margin:0}.chat-widget-meta>div{display:grid;grid-template-columns:85px minmax(0,1fr);gap:10px;padding:8px 0;border-bottom:1px solid #eef2f7}.chat-widget-meta dt{font-size:10px;font-weight:800;text-transform:uppercase;color:var(--muted)}.chat-widget-meta dd{margin:0;font-size:12px;word-break:break-word}.chat-widget-meta code{font-size:11px}.widget-preview-line{display:flex;align-items:center;gap:8px;padding:10px;border-radius:10px;background:#f8fafc;color:#475569;font-size:12px}.widget-preview-dot{width:13px;height:13px;border-radius:50%;flex:0 0 13px}.embed-code summary{cursor:pointer;color:var(--primary);font-weight:700;font-size:12px}.embed-code pre{overflow:auto;background:#081a2f;color:#dbeafe;padding:12px;border-radius:10px;font-size:11px;line-height:1.45}.chat-widget-edit{margin-top:0}.chat-break{word-break:break-all}.stacked-form label small{font-weight:400;color:var(--muted);margin-left:4px}
@media(max-width:1050px){.chat-widget-layout{grid-template-columns:1fr}.chat-widget-create{position:static}.chat-widget-list{grid-template-columns:1fr}}

/* Phase 3C · Chatbot Engine + Intentions + Human Handoff */
.chat-message.bot{align-self:flex-start;background:#F5F3FF;border-color:#DDD6FE}.chat-message.bot strong{color:#6D28D9}
.chat-bots-page{display:grid;gap:18px}.chat-bot-layout{display:grid;grid-template-columns:minmax(290px,.7fr) minmax(0,1.3fr);gap:18px;align-items:start}.chat-bot-list{display:grid;gap:10px;margin-top:14px}.chat-bot-card{display:grid;gap:7px;padding:14px;border:1px solid var(--border);border-radius:13px;color:inherit;background:#fff}.chat-bot-card:hover,.chat-bot-card.active{background:#F8FBFF;border-color:#93C5FD}.chat-bot-card>div{display:flex;align-items:center;justify-content:space-between;gap:10px}.chat-bot-card p{margin:0!important;font-size:13px}.chat-bot-card small{color:var(--muted)}.chat-bot-create,.bot-new-intent{margin-top:16px;border-top:1px solid var(--border);padding-top:14px}.chat-bot-create summary,.bot-new-intent summary,.bot-intent-card summary{cursor:pointer;font-weight:800;color:var(--primary)}.chat-bot-create form,.bot-new-intent form{margin-top:14px}.chat-bot-editor{display:grid;gap:18px}.bot-settings-form{padding-bottom:18px;border-bottom:1px solid var(--border)}.bot-section-head{display:flex;align-items:flex-end;justify-content:space-between;gap:16px}.bot-section-head h3{margin:0 0 4px}.bot-section-head p{margin:0;color:var(--muted);font-size:13px}.bot-intent-list{display:grid;gap:10px}.bot-intent-card{border:1px solid var(--border);border-radius:13px;padding:13px;background:#fff}.bot-intent-card summary{display:flex;align-items:center;justify-content:space-between;gap:12px;color:var(--text)}.bot-intent-card summary>span:first-child{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.bot-intent-card code{font-size:10px;color:#64748B;background:#F1F5F9;padding:4px 6px;border-radius:6px}.bot-intent-card form{margin-top:14px;padding-top:14px;border-top:1px solid #EEF2F7}.bot-widget-list{display:grid;gap:9px}.bot-widget-list article{display:flex;align-items:center;justify-content:space-between;gap:12px;border:1px solid var(--border);border-radius:12px;padding:12px 14px}.bot-widget-list article>div{display:flex;align-items:center;gap:10px}.bot-widget-list article>div:first-child{display:grid;gap:3px}.bot-widget-list small{color:var(--muted)}.bot-widget-list form{margin:0}
@media(max-width:1000px){.chat-bot-layout{grid-template-columns:1fr}.bot-widget-list article{align-items:flex-start;flex-direction:column}.bot-widget-list article>div:last-child{width:100%;justify-content:space-between}}

/* 3D - Knowledge Base + Controlled Bot Tools */
.chat-knowledge-page{display:grid;gap:18px}.knowledge-article-list{display:grid;gap:10px}.knowledge-answer-preview{white-space:pre-wrap;color:var(--text);line-height:1.6}.bot-tool-list{display:grid;gap:10px}.bot-tool-card{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;border:1px solid var(--border);border-radius:13px;padding:14px;background:#fff}.bot-tool-card>div:first-child{display:grid;gap:6px;min-width:0}.bot-tool-card>div:last-child{display:flex;align-items:center;justify-content:flex-end;gap:8px;flex-wrap:wrap}.bot-tool-card code{width:max-content;max-width:100%;overflow-wrap:anywhere;font-size:11px;color:#475569;background:#F1F5F9;padding:4px 7px;border-radius:7px}.bot-tool-card p{margin:0;color:var(--muted);font-size:13px;line-height:1.5}.bot-tool-card form{margin:0}@media(max-width:800px){.bot-tool-card{flex-direction:column}.bot-tool-card>div:last-child{width:100%;justify-content:flex-start}}
.chat-tools-page{display:grid;gap:18px}.chat-tools-page code{font-size:11px;color:#475569;background:#F1F5F9;padding:3px 6px;border-radius:6px}.chat-tools-page .alert.warning{border-color:#FDE68A;background:#FFFBEB;color:#92400E}

/* 3D - compact action row used by chatbot/knowledge administration */
.inline-actions { display:flex; align-items:center; gap:8px; flex-wrap:wrap; }

/* 3E - Bot Analytics + Conversation Intelligence + Knowledge Feedback */
.chat-intelligence-page{display:grid;gap:18px}.intelligence-filters{padding:16px 18px}.intelligence-filter-grid{display:grid;grid-template-columns:180px 180px minmax(220px,1fr) auto;gap:12px;align-items:end}.intelligence-filter-grid label{display:grid;gap:6px;font-size:12px;font-weight:750}.intelligence-filter-actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.intelligence-kpi-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.intelligence-grid-2{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.intelligence-bars{display:grid;gap:14px;margin-top:18px}.intelligence-bar-row{display:grid;gap:7px}.intelligence-bar-row>div:first-child{display:flex;align-items:center;justify-content:space-between;gap:12px}.intelligence-bar-row strong{font-size:13px}.intelligence-bar-row span{font-size:12px;color:var(--muted)}.intelligence-bar{height:9px;background:#EAF0F7;border-radius:999px;overflow:hidden}.intelligence-bar i{display:block;height:100%;background:linear-gradient(90deg,var(--primary),var(--secondary));border-radius:inherit}.responsive-table-wrap{overflow:auto;margin-top:14px}.platform-table{width:100%;border-collapse:collapse;min-width:640px}.platform-table th,.platform-table td{text-align:left;padding:11px 12px;border-bottom:1px solid #EEF2F7;font-size:13px;vertical-align:top}.platform-table th{font-size:10px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);background:#F8FAFC}.compact-table td{padding-top:10px;padding-bottom:10px}.knowledge-feedback-panel{display:grid;gap:16px}.knowledge-gap-list{display:grid;gap:10px}.knowledge-gap-card{border:1px solid var(--border);border-radius:13px;background:#fff;overflow:hidden}.knowledge-gap-card>summary{cursor:pointer;display:flex;align-items:flex-start;justify-content:space-between;gap:14px;padding:14px 16px}.knowledge-gap-card>summary>span:first-child{display:grid;gap:4px;min-width:0}.knowledge-gap-card>summary strong{overflow-wrap:anywhere}.knowledge-gap-card>summary small{color:var(--muted)}.knowledge-gap-body{display:grid;gap:14px;padding:0 16px 16px;border-top:1px solid #EEF2F7}.gap-sample{padding-top:14px}.gap-sample>span{font-size:10px;text-transform:uppercase;letter-spacing:.07em;color:var(--muted);font-weight:800}.gap-sample blockquote{margin:8px 0;padding:11px 13px;border-left:3px solid #C4B5FD;background:#FAF8FF;border-radius:0 9px 9px 0;color:var(--text)}.gap-sample small{color:var(--muted)}.gap-review-notes{margin:0;padding:10px 12px;background:#F8FAFC;border-radius:9px;color:#475569}.gap-actions-grid{margin-top:2px}.gap-convert-form{border-left:1px solid var(--border);padding-left:18px}.gap-publish{align-self:end;min-height:42px}.badge.warning{background:#FEF3C7;color:#92400E}
@media(max-width:1100px){.intelligence-kpi-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.intelligence-filter-grid{grid-template-columns:1fr 1fr}.intelligence-filter-actions{grid-column:1/-1}.intelligence-grid-2{grid-template-columns:1fr}.gap-convert-form{border-left:0;border-top:1px solid var(--border);padding-left:0;padding-top:16px}}
@media(max-width:620px){.intelligence-kpi-grid,.intelligence-filter-grid{grid-template-columns:1fr}.intelligence-filter-actions{grid-column:auto}.intelligence-filter-actions .btn{width:100%}.knowledge-gap-card>summary{flex-direction:column}}

/* 3F - AI Orchestration + RAG */
.chat-ai-page{display:grid;gap:18px}.chat-ai-page code{font-size:11px;color:#475569;background:#F1F5F9;padding:3px 6px;border-radius:6px}.ai-provider-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin-top:16px}.ai-provider-card{display:grid;gap:10px;border:1px solid var(--border);border-radius:14px;padding:15px;background:#fff}.ai-provider-card .panel-title-row{margin:0}.ai-provider-card .panel-title-row>div{display:grid;gap:3px}.ai-provider-card .panel-title-row small,.ai-provider-card>small{color:var(--muted)}.ai-provider-card p{margin:0;color:#475569;font-size:12px}.ai-provider-card details{border-top:1px solid #EEF2F7;padding-top:10px}.ai-provider-card summary,.ai-create-connection summary{cursor:pointer;color:var(--primary);font-weight:800}.ai-provider-card form,.ai-create-connection form{margin-top:12px}.ai-create-connection{margin-top:16px;border-top:1px solid var(--border);padding-top:14px}.ai-profile-list{display:grid;gap:11px;margin-top:16px}.ai-profile-card{border:1px solid var(--border);border-radius:13px;background:#fff;overflow:hidden}.ai-profile-card>summary{cursor:pointer;display:flex;align-items:center;justify-content:space-between;gap:14px;padding:14px 16px}.ai-profile-card>summary>span:first-child{display:grid;gap:4px;min-width:0}.ai-profile-card>summary small{color:var(--muted)}.ai-profile-body{border-top:1px solid #EEF2F7;padding:16px}.ai-toggle-row{display:flex;align-items:center;gap:18px;flex-wrap:wrap}.ai-flow{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-top:14px}.ai-flow span{background:#F8FAFC;border:1px solid var(--border);border-radius:999px;padding:8px 11px;font-size:12px;font-weight:750}.ai-flow b{color:var(--muted)}
@media(max-width:900px){.ai-provider-grid{grid-template-columns:1fr}.ai-profile-card>summary{align-items:flex-start;flex-direction:column}.ai-flow b{transform:rotate(90deg)}}

/* 3G - AI Quality Control + Cost Governance + Human Review */
.ai-governance-page{display:grid;gap:18px}.governance-filters{padding:16px 18px}.governance-kpis .security-kpi strong{font-size:23px}.provider-health-list,.governance-policy-list,.human-review-list{display:grid;gap:11px;margin-top:16px}.provider-health-list article{display:flex;align-items:center;justify-content:space-between;gap:14px;border:1px solid var(--border);border-radius:13px;padding:14px;background:#fff}.provider-health-list article>div:first-child{display:grid;gap:4px}.provider-health-list small{color:var(--muted)}.governance-facts{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin:16px 0 0}.governance-facts>div{display:grid;gap:5px;border:1px solid var(--border);border-radius:11px;padding:13px;background:#F8FAFC}.governance-facts dt{font-size:10px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);font-weight:800}.governance-facts dd{margin:0;font-size:20px;font-weight:850}.governance-policy-card,.human-review-card{border:1px solid var(--border);border-radius:13px;background:#fff;overflow:hidden}.governance-policy-card>summary,.human-review-card>summary{cursor:pointer;display:flex;align-items:flex-start;justify-content:space-between;gap:14px;padding:14px 16px}.governance-policy-card>summary>span:first-child,.human-review-card>summary>span:first-child{display:grid;gap:4px;min-width:0}.governance-policy-card summary small,.human-review-card summary small{color:var(--muted)}.governance-kill-switch{margin:14px 0 0;padding-top:14px;border-top:1px solid #EEF2F7}.human-review-body{display:grid;gap:14px;padding:16px;border-top:1px solid #EEF2F7}.review-dialogue{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.review-dialogue>div{border:1px solid var(--border);border-radius:11px;padding:12px;background:#F8FAFC}.review-dialogue span{display:block;margin-bottom:6px;font-size:10px;text-transform:uppercase;letter-spacing:.07em;color:var(--muted);font-weight:800}.review-dialogue p{margin:0;white-space:pre-wrap;line-height:1.55}.human-review-body>small{color:var(--muted)}
@media(max-width:850px){.provider-health-list article{align-items:flex-start;flex-direction:column}.governance-facts,.review-dialogue{grid-template-columns:1fr}.governance-policy-card>summary,.human-review-card>summary{flex-direction:column}}

/* 3H - AI Evaluation + Prompt/Knowledge Regression */
.ai-eval-page{display:grid;gap:18px}.eval-summary-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.eval-principle{display:grid;gap:7px}.eval-principle>span{font-size:11px;font-weight:900;letter-spacing:.08em;color:var(--primary)}.eval-principle strong{font-size:16px}.eval-principle p{margin:0;color:var(--muted);font-size:12px;line-height:1.55}.eval-layout{display:grid;grid-template-columns:280px minmax(0,1fr);gap:16px;align-items:start}.eval-suite-list{position:sticky;top:84px;display:grid;gap:10px}.eval-suite-item{display:grid;gap:4px;padding:11px 12px;border:1px solid var(--border);border-radius:11px;background:#fff;text-decoration:none;color:inherit}.eval-suite-item:hover,.eval-suite-item.active{border-color:#93C5FD;background:#EFF6FF}.eval-suite-item small,.eval-suite-item>span{color:var(--muted);font-size:11px}.eval-suite-item b{color:#B91C1C}.eval-create{border-top:1px solid var(--border);padding-top:11px}.eval-create summary{cursor:pointer;color:var(--primary);font-weight:800}.eval-create form{margin-top:12px}.eval-main{display:grid;gap:16px;min-width:0}.eval-actions{display:flex;gap:9px;flex-wrap:wrap;margin-top:13px}.eval-actions form{margin:0}.eval-warning{margin:12px 0 0;color:#92400E;background:#FFFBEB;border:1px solid #FDE68A;border-radius:10px;padding:10px 12px;font-size:12px}.eval-case-list,.eval-run-list,.eval-result-list{display:grid;gap:10px;margin-top:14px}.eval-case-card,.eval-result-card{border:1px solid var(--border);border-radius:12px;background:#fff;overflow:hidden}.eval-case-card>summary,.eval-result-card>summary{cursor:pointer;display:flex;justify-content:space-between;gap:12px;padding:13px 14px}.eval-case-card>summary>span:first-child,.eval-result-card>summary>span:first-child{display:grid;gap:3px}.eval-case-card small,.eval-result-card small{color:var(--muted)}.eval-case-body,.eval-result-body{display:grid;gap:12px;border-top:1px solid #EEF2F7;padding:14px}.eval-case-body p,.eval-result-body p{margin:0;white-space:pre-wrap}.eval-run-row{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr) auto;gap:12px;align-items:center;padding:12px 13px;border:1px solid var(--border);border-radius:11px;color:inherit;text-decoration:none;background:#fff}.eval-run-row.active,.eval-run-row:hover{border-color:#93C5FD;background:#F8FBFF}.eval-run-row>span{display:grid;gap:3px}.eval-run-row small{color:var(--muted)}.eval-result-card.regression{border-left:4px solid #DC2626}.eval-result-card.passed{border-left:4px solid #16A34A}.eval-result-card.failed{border-left:4px solid #D97706}.eval-result-card>summary>span:last-child{display:flex;gap:6px;flex-wrap:wrap}.eval-failure{color:#991B1B}.eval-source-list{display:flex;gap:6px;flex-wrap:wrap}.eval-source-list span{font-size:11px;background:#F1F5F9;border-radius:999px;padding:5px 8px;color:#475569}
@media(max-width:1050px){.eval-layout{grid-template-columns:1fr}.eval-suite-list{position:static}.eval-summary-grid{grid-template-columns:1fr}.eval-run-row{grid-template-columns:1fr}.eval-case-card>summary,.eval-result-card>summary{flex-direction:column}}


/* 3I - AI Versioning + Safe Promotion + Rollback */
.ai-version-page{display:grid;gap:18px}.version-bot-selector{display:flex;justify-content:flex-end}.version-bot-selector .inline-form{margin:0;min-width:280px}.version-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.version-kpis article{display:grid;gap:5px}.version-kpis small{color:var(--muted,#64748b);font-weight:700;text-transform:uppercase;letter-spacing:.04em}.version-kpis strong{font-size:1.35rem;color:var(--text,#10233f)}.version-kpis span{font-size:.88rem;color:var(--muted,#64748b)}.version-warning-panel{border-left:4px solid #f59e0b}.compact-form{max-width:720px}.version-candidate-list{display:grid;gap:10px}.version-candidate{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:16px;align-items:center;padding:14px;border:1px solid #dbe4ef;border-radius:14px;background:#fff}.version-candidate.blocked{background:#fbfcfe}.version-candidate>div:first-child{display:grid;gap:4px}.version-candidate small,.version-candidate span{color:#64748b}.version-candidate-action{display:flex;align-items:center;gap:10px;justify-content:flex-end}.version-candidate-action details{position:relative}.version-candidate-action summary{list-style:none;cursor:pointer}.version-candidate-action summary::-webkit-details-marker{display:none}.version-popover-form{position:absolute;right:0;top:44px;z-index:15;width:min(360px,80vw);padding:14px;border:1px solid #dbe4ef;border-radius:14px;background:#fff;box-shadow:0 18px 40px rgba(8,26,47,.14)}.version-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.version-card{border:1px solid #dbe4ef;border-radius:16px;padding:16px;background:#fff;display:grid;gap:12px}.version-card.active{border-color:#22c55e;box-shadow:0 0 0 2px rgba(34,197,94,.08)}.version-card-head{display:flex;justify-content:space-between;gap:12px;align-items:flex-start}.version-card-head>div:first-child{display:flex;align-items:center;gap:9px;min-width:0}.version-number{display:inline-flex;align-items:center;justify-content:center;min-width:42px;height:30px;padding:0 9px;border-radius:999px;background:#eaf1ff;color:#2563eb;font-weight:800}.version-card p{margin:0;color:#475569}.version-specs{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin:0}.version-specs div{padding:9px 10px;border-radius:10px;background:#f7f9fc}.version-specs dt{font-size:.72rem;color:#64748b;text-transform:uppercase;font-weight:800}.version-specs dd{margin:3px 0 0;font-size:.88rem;color:#10233f}.version-action-box{border-top:1px solid #e7edf5;padding-top:12px}.version-action-box summary{list-style:none;cursor:pointer;width:max-content}.version-action-box summary::-webkit-details-marker{display:none}.version-action-box form{margin-top:12px}.deployment-timeline{display:grid;gap:0}.deployment-timeline article{position:relative;display:grid;grid-template-columns:22px minmax(0,1fr) auto;gap:10px;padding:12px 0;border-bottom:1px solid #e8edf4}.deployment-timeline article:last-child{border-bottom:0}.deployment-dot{width:10px;height:10px;margin-top:5px;border-radius:50%;background:#2563eb;box-shadow:0 0 0 5px #eaf1ff}.deployment-timeline article div{display:grid;gap:3px}.deployment-timeline small{color:#64748b}.deployment-timeline p{margin:2px 0 0;color:#475569;font-size:.9rem}@media(max-width:980px){.version-kpis,.version-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:700px){.version-kpis,.version-grid{grid-template-columns:1fr}.version-candidate{grid-template-columns:1fr}.version-candidate-action{justify-content:flex-start;align-items:flex-start;flex-direction:column}.version-popover-form{position:static;width:100%;margin-top:10px}.version-specs{grid-template-columns:1fr}.deployment-timeline article{grid-template-columns:20px minmax(0,1fr)}.deployment-timeline article>.badge{grid-column:2}}

/* 3J - Staged Rollout + Canary + Automatic Rollback */
.ai-rollout-page{display:grid;gap:18px}.rollout-bot-selector{min-width:280px}.rollout-flow-card{display:grid;grid-template-columns:minmax(0,1fr) auto minmax(0,1fr) auto minmax(0,1fr);gap:12px;align-items:center;padding:16px;border:1px solid var(--border);border-radius:16px;background:#fff}.rollout-stage{display:grid;gap:4px;padding:14px;border-radius:13px;background:#f8fafc;border:1px solid #e5eaf1}.rollout-stage span{font-size:.72rem;text-transform:uppercase;letter-spacing:.07em;font-weight:800;color:#64748b}.rollout-stage strong{font-size:1rem;color:#10233f}.rollout-stage small{color:#64748b}.rollout-stage.stable{border-left:4px solid #2563eb}.rollout-stage.canary{border-left:4px solid #7c3aed}.rollout-stage.production{border-left:4px solid #22c55e}.rollout-arrow{font-size:1.6rem;color:#94a3b8;text-align:center}.rollout-metrics-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-top:16px}.rollout-metrics-grid article{display:grid;gap:5px;padding:14px;border:1px solid #e5eaf1;border-radius:13px;background:#f8fafc}.rollout-metrics-grid span{font-size:.72rem;text-transform:uppercase;letter-spacing:.06em;color:#64748b;font-weight:800}.rollout-metrics-grid strong{font-size:1.3rem;color:#10233f}.rollout-metrics-grid small{color:#64748b}.rollout-policy-strip{display:flex;flex-wrap:wrap;gap:9px;margin:14px 0}.rollout-policy-strip span{padding:8px 10px;border-radius:999px;background:#eef4ff;color:#334155;font-size:.8rem}.rollout-actions-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin-top:16px}.rollout-action-card{border:1px solid #e5eaf1;border-radius:14px;padding:14px;background:#fff}.rollout-action-card>strong{font-size:1rem}.rollout-action-card>p{margin:0;color:#64748b;font-size:.88rem}.rollout-action-card.promote{border-color:#bbf7d0;background:#f7fff9}.rollout-action-card.danger-zone{border-color:#fecaca;background:#fffafa}.rollout-candidate-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.rollout-candidate{display:grid;gap:10px;border:1px solid #dbe4ef;border-radius:15px;padding:15px;background:#fff}.rollout-candidate.blocked{background:#fbfcfe}.rollout-candidate>div:first-child{display:flex;align-items:center;gap:9px}.rollout-candidate p{margin:0;color:#475569}.rollout-candidate small{color:#64748b}.rollout-candidate details summary{list-style:none;cursor:pointer;width:max-content}.rollout-candidate details summary::-webkit-details-marker{display:none}.rollout-start-form{margin-top:12px;padding-top:12px;border-top:1px solid #e8edf4}.check-row{display:flex!important;align-items:center;gap:8px}.two-col-form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
@media(max-width:980px){.rollout-flow-card{grid-template-columns:1fr}.rollout-arrow{transform:rotate(90deg)}.rollout-metrics-grid,.rollout-actions-grid,.rollout-candidate-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:680px){.rollout-metrics-grid,.rollout-actions-grid,.rollout-candidate-grid,.two-col-form{grid-template-columns:1fr}.rollout-bot-selector{min-width:0;width:100%}}

/* 3K · Omnichannel Inbox */
.channel-connection-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(320px,1fr));gap:1rem}
.channel-connection-card{border:1px solid var(--border,#dce4ef);border-radius:16px;padding:1rem;background:#fff;display:grid;gap:.85rem}
.channel-connection-card details{border-top:1px solid var(--border,#dce4ef);padding-top:.75rem}
.channel-connection-card summary{cursor:pointer;font-weight:700;color:var(--text,#10233f)}
.channel-rotate-form{margin-top:.75rem}
.channel-secret-panel code,.channel-connection-card code{white-space:normal;word-break:break-all}

/* 3L - media, templates and rich messaging */
.chat-attachments{display:grid;gap:.55rem;margin-top:.7rem}
.chat-attachment{border:1px solid var(--line,#dbe4ef);border-radius:12px;background:#fff;padding:.55rem;max-width:460px}
.chat-attachment img{display:block;max-width:100%;max-height:260px;object-fit:contain;border-radius:9px}
.chat-attachment audio,.chat-attachment video{width:100%;max-width:420px}
.chat-file-link{display:inline-flex;align-items:center;gap:.45rem;text-decoration:none;font-weight:700;word-break:break-word}
.chat-rich-tools{margin-top:.85rem;border:1px solid var(--line,#dbe4ef);border-radius:14px;background:#f8fafc;padding:.8rem 1rem}
.chat-rich-tools>summary{cursor:pointer;font-weight:800;color:#10233f}
.chat-rich-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:.9rem;margin-top:.9rem}
.chat-rich-card{border:1px solid #dbe4ef;border-radius:12px;background:#fff;padding:.9rem}
.chat-rich-card textarea{min-height:84px}
@media(max-width:760px){.chat-rich-grid{grid-template-columns:1fr}.chat-attachment{max-width:100%}}

/* 3M - Outbound Campaigns */
.outbound-page{display:grid;gap:18px}.outbound-page .admin-card-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.outbound-page .inline-form{display:flex;gap:7px;align-items:center;flex-wrap:wrap;margin:4px 0}.outbound-page .inline-form input,.outbound-page .inline-form select{min-height:36px;border:1px solid #cbd5e1;border-radius:8px;padding:6px 9px;background:#fff;font:inherit}.outbound-page .stack-form textarea{width:100%;min-height:88px;border:1px solid #cbd5e1;border-radius:9px;padding:10px 12px;font:inherit;resize:vertical}.outbound-page .check-row input{width:auto;height:auto}.outbound-page .admin-table small{color:var(--muted)}@media(max-width:900px){.outbound-page .admin-card-grid{grid-template-columns:1fr}.outbound-page .inline-form{align-items:stretch;flex-direction:column}.outbound-page .inline-form .btn{width:100%}}